Terms & Conditions
Last updated: January 1, 2026
Welcome to Charm Outfits. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Use of Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes:
- Harassing or causing distress or inconvenience to any person
- Transmitting obscene or offensive content
- Disrupting the normal flow of dialogue within our website
- Attempting to gain unauthorized access to our website, accounts, or computer systems
- Using automated systems to access the website without permission
Account Registration
To access certain features of our website, you may be required to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and identification
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
Products and Pricing
We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content on this website is accurate, complete, reliable, current, or error-free.
All prices are displayed in the currency specified and are subject to change without notice. We reserve the right to modify prices at any time, but price changes will not affect orders that have already been confirmed.
We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product availability, errors in pricing or product information, or fraud prevention.
Payment Terms
Payment must be received by us before we can process and ship your order. We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that:
- You are authorized to use the payment method provided
- The payment information you provide is accurate and complete
- You will be charged the amount specified for the products you order
Shipping and Delivery
We will make every effort to deliver products within the estimated delivery times. However, delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by:
- Customs clearance procedures
- Weather conditions or natural disasters
- Carrier delays
- Incorrect or incomplete shipping addresses
- Circumstances beyond our reasonable control
Risk of loss and title for products purchased from us pass to you upon delivery to the carrier.
Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within the timeframe specified in our Return Policy. To be eligible for a return:
- Items must be unused, unworn, and in their original packaging
- Items must be returned within the specified return period
- Items must be accompanied by proof of purchase
- Certain items may not be eligible for return (e.g., personalized items, undergarments)
Refunds will be processed to the original payment method within a reasonable timeframe after we receive and inspect the returned items.
Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Charm Outfits or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from this website without our prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, Charm Outfits shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or products.
Indemnification
You agree to indemnify, defend, and hold harmless Charm Outfits and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your use of our website, violation of these Terms, or infringement of any rights of another party.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Contact Us
If you have any questions about these Terms & Conditions, please contact us: